making places better for less



Understanding and improving how buildings perform in use by asking those who use them


comparing how buildings perform in practice and seeing if they work as intended




Building Use Studies (BUS) Methodology Partner carrying out BUS occupant surveys


Benchmark and monitor buildings from the users' perspective



Studying buildings in use gives owners, managers, tenants and occupants an overall picture of performance. Establishing this baseline makes it possible to identify ways of improving efficiencies for those who build, manage and pay for buildings, plus making them more appealing for those who use them.